Help Center

Find quick answers below. Still stuck? Contact us and include your order number or payment reference.

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Frequently asked

I paid but cannot download.

Open Account ? Downloads. If the payment shows as pending, wait 5 minutes and refresh; the payment webhook can take a moment. Still stuck? Contact us with your payment reference.

How do I get a GST invoice with my GSTIN?

Add your GSTIN and billing address in Account ? Settings before purchasing, then open the invoice from Orders.

I forgot my password.

Use “Forgot password” on the login page; we email a 6-digit code. You can also log in with an email code.

My download limit is reached.

Each purchase allows 10 downloads. Contact support and we will reset it.